LegacyForgeAI LLC — legal
AI Disclosure
Last updated: July 9, 2026
We run our business on AI — it's our product and our pitch. So we tell you exactly what's automated and what isn't. No footnote-burying.
The chat on this site is AI, not a human
If you use the chat or receptionist widget on this site or on any site LegacyForge AI built for a client, you are interacting with an AI language model — not a live person. The AI is designed to answer common questions, collect your contact information, and route your inquiry to the right place. It is not a human, even if it sounds like one.
AI phone receptionists
We also operate AI phone lines, including (605) 315-3900. If you call, you are speaking with software, not a live person, unless clearly transferred to a human. Calls may be recorded and transcribed so the system can respond and the business can follow up. If you do not consent to recording, hang up and reach out by email or web form instead.
Automation systems and personal assistants
We also build AI-powered automation systems for businesses and personal AI assistants for individuals. The same honesty applies: their outputs are generated by software and can be wrong. For business automation, a human on the client's team reviews outputs before anything changes in the real world. A personal assistant drafts, reminds, and nudges you directly — but it is built so it does not send messages to other people without your explicit confirmation, and connected accounts are accessed only with authorization you can revoke at any time. Verify reminders, summaries, and drafts before you rely on them for anything important — appointments, money, medications, travel.
Wellness features are general encouragement, not medical monitoring, diagnosis, or treatment — the assistant is not a medical device and not clinical decision support. It is not monitored in real time and will not contact emergency services for you. In a medical, psychiatric, fire, or safety emergency, call 911 (or 988 for a mental-health crisis in the U.S.). These systems are assistive tools, not licensed professionals, and not emergency services.
It can be wrong
AI language models can produce responses that are inaccurate, incomplete, or out of date — sometimes confidently. The AI receptionist does not have access to real-time information and may not know about recent changes to pricing, availability, or business details.
Nothing the AI says should be treated as professional, legal, medical, financial, or other licensed advice. It is an assistive tool. If a decision matters, confirm it with a qualified professional or directly with the business.
How to reach a real person
At LegacyForge AI, a human (today, the founder) reviews inbound inquiries; AI may acknowledge or route your message first. If you need a human:
- Email: sales@legacyforgeai.com
- Use the contact form on the homepage.
If you are interacting with an AI receptionist deployed on a client's site (not ours), look for the business's direct phone number or email — the AI should display it.
AI built much of what you're looking at
This website was designed and engineered by our AI staff working under our founder's direction — the same way we build client sites. Parts of the site's media were AI-generated: background audio and sound effects (ElevenLabs), certain visual assets (xAI Grok), and the interactive 3D world. A human reviewed and approved every piece before it shipped.
The AI systems we use
Visitor-facing chat and hosted AI receptionists, including Ada on this site and the receptionists we run for clients, are powered by xAI Grok via the xAI API. Our internal build and operations pipeline runs primarily on Anthropic Claude. ElevenLabs generated certain site audio and sound effects. Client projects may involve any of these. If a specific engagement uses different AI systems, we disclose that as part of the engagement.
Your chat is processed by AI
When you send a message through any chat widget we operate, that message is processed by the AI models described above to generate a response. It may also be logged and transmitted to the business operating the site. We do not use your chat content to train AI foundation models. We may review transcripts internally and use de-identified interaction data to fix bugs and improve prompts, routing, and answer quality, not to train third-party base models. We do not share your chat content with parties outside the service providers described in our Privacy Policy.
Something go wrong?
If an AI-driven interaction produced an error, gave you bad information, or caused a problem, let us know: sales@legacyforgeai.com. A human on our team will review the report and work to correct errors we control.